Donna Dougherty, Owner, Agent
Donna has been serving Philadelphia and surrounding areas since 1989. After devoting her life to Insurance, She opened A+ Insurance in 2006. Donna and her team are dedicated in helping you find the cheapest price for car insurance. Donna trains her staff to be fast working and courteous to all customers. Donna works with many different Insurance Companies and has long lasting business relationships. Donna understands each customer has different needs when it comes to Insurance. Donna is dedicated to helping the community find affordable Insurance. Let Donna find the right coverage for you.
Liz Dougherty, Office Manager
When A+ Insurance opened its door, Liz was the first employee. She helped build and maintain the agencies principals which are Respect, Honesty, Communication and Impact . Liz brings over 20+ years’ experience of customer service and management. Liz uses her organization skills to ensure smooth operations in a busy work environment. Liz enjoys sharing her knowledge and experience with our valued customers. Solving problems and having customers understand their policies is what Liz enjoys most. Liz oversees the business marketing department and is involved with the community. In her spare time Liz loves to spend time with her family, her dog and loves the Eagles & Flyers.
Yamel Ramirez, Team Leader
Delivering outstanding customer service has always been an essential part of a day’s work for Yamel. She spent 10 years at A+ Insurance making sure each customers experience is a positive one. Her passion has helped build our Agencies excellent reputation within the community. Throughout her career Yamel has been a trusted advisor, new employee trainer, client consultant. Yamel is bi-lingual in English & Spanish. Outside of the office Yamel is a dedicated mother and wife, she enjoys spending time with her family and making memories to last a lifetime.
Yexenia Hidalgo, Customer Service Representative
Since joining A+ Insurance early 2020, Yexenia has become a vital team member of our Agency. Yexenia brings to her position and well-established background in Pennsylvania’s driving laws and Insurance. Prior to taking her position March 2020, Yexenia worked at Delgado’s Auto tags where she worked for over 8 years. Her experience in this business involved roles at the customer service manager level, office manager level and senior management. Yexenia has a wide variety of clientele and specializes in relationship building with each client. Yexenia is bi-lingual in English and Spanish. Yexenia enjoys spending time with her son and visiting her family in Florida.
